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Privacy Policy / Terms & Conditions

Privacy & Cookies Policy

1. Introduction

1.1 Weare committed to safeguarding the privacy of our website visitors andcustomers; in this policy we explain how we will handle your personaldata.

1.2 Byusing our website and agreeing to this policy, you consent to our useof cookies in accordance with the terms of this policy.

1.3 Ourwebsite incorporates privacy controls which affect how we willprocess your personal data. By using the privacy controls, you canspecify whether you would like to receive direct marketingcommunications and limit the publication of your information. You canaccess the privacy controls within the customer account area of ourwebsite.

2. How we use your “personal data”

2.1 Inthis Section 2 we have set out:

(a) thegeneral categories of personal data that we may process;

(b) inthe case of personal data that we did not obtain directly from you,the source and specific categories of that data;

(c) thepurposes for which we may process personal data; and

(d) thelegal bases of the processing.

2.2 Wemay process data about your use of our website and services ("usagedata"). The usage data may include your IP address,geographical location, browser type and version, operating system,referral source, length of visit, page views and website navigationpaths, as well as information about the timing, frequency and patternof your service use. The source of the usage data is our analyticstracking system. This usage data may be processed for the purposes ofanalysing the use of the website and services. The legal basis forthis processing is our legitimate interests, namely monitoring andimproving our website and services.

2.3 Wemay process your account data ("account data"). Theaccount data may include your name, email address, telephone number,fax number, newsletter subscription preference and postal address.The account data may be processed for the purposes of operating ourwebsite, providing our services, ensuring the security of our websiteand services, maintaining back-ups of our databases and communicatingwith you. The legal basis for this processing is our legitimateinterests, namely the proper administration of our website andbusiness and/or the performance of a contract between you and usand/or taking steps, at your request, to enter into such a contract.

2.4 Wemay process information that you post for publication on our websiteor through our services ("publication data"). Thepublication data may be processed for the purposes of enabling suchpublication and administering our website and services. The legalbasis for this processing is our legitimate interests, namely theproper administration of our website and business and/or theperformance of a contract between you and us and/or taking steps, atyour request, to enter into such a contract.

2.5 Wemay process information contained in any enquiry you submit to usregarding goods and/or services ("enquiry data").The enquiry data may be processed for the purposes of offering,marketing and selling relevant goods and/or services to you.

2.6 Wemay process information relating to transactions, including purchasesof goods and services, that you enter into with us and/or through ourwebsite ("transaction data"). The transaction datamay include your contact details, select payment details and thetransaction details. The transaction data may be processed for thepurpose of supplying the purchased goods and services and keepingproper records of those transactions. The legal basis for thisprocessing is the performance of a contract between you and us and/ortaking steps, at your request, to enter into such a contract and ourlegitimate interests, namely our interest in the properadministration of our website and business.

2.7 Wemay process information that you provide to us for the purpose ofsubscribing to our email notifications and/or newsletters("notification data"). The notification data may beprocessed for the purposes of sending you the relevant notificationsand/or newsletters. The legal basis for this processing is theperformance of a contract between you and us and/or taking steps, atyour request, to enter into such a contract.

2.8 Wemay process information contained in or relating to any communicationthat you send to us ("correspondence data"). Thecorrespondence data may include the communication content andmetadata associated with the communication. Our website will generatethe metadata associated with communications made using the websitecontact forms. The correspondence data may be processed for thepurposes of communicating with you and record-keeping. The legalbasis for this processing is our legitimate interests, namely theproper administration of our website and business and communicationswith users.

2.9 Wemay process any of your personal data identified in this policy wherenecessary for the establishment, exercise or defence of legal claims,whether in court proceedings or in an administrative or out-of-courtprocedure. The legal basis for this processing is our legitimateinterests, namely the protection and assertion of our legal rights,your legal rights and the legal rights of others.

2.10 Wemay process any of your personal data identified in this policy wherenecessary for the purposes of obtaining or maintaining insurancecoverage, managing risks, or obtaining professional advice. The legalbasis for this processing is our legitimate interests, namely theproper protection of our business against risks.

2.11 Inaddition to the specific purposes for which we may process yourpersonal data set out in this Section 2, we may also process any ofyour personal data where such processing is necessary for compliancewith a legal obligation to which we are subject, or in order toprotect your vital interests or the vital interests of anothernatural person.

3. Providing your personal data to others

3.1 Wemay disclose your personal data to any member of our group ofcompanies this means our subsidiaries, our ultimate holding companyand all its subsidiaries insofar as reasonably necessary for thepurposes, and on the legal bases, set out in this policy.

3.2 Wemay disclose your personal data to our insurers and/or professionaladvisers insofar as reasonably necessary for the purposes ofobtaining or maintaining insurance coverage, managing risks,obtaining professional advice, or the establishment, exercise ordefence of legal claims, whether in court proceedings or in anadministrative or out-of-court procedure.

3.3 Financialtransactions relating to our website and services may be handled byour payment services providers as listed within our checkout pages.We will share transaction data with our payment services providersonly to the extent necessary for the purposes of processing yourpayments, refunding such payments and dealing with complaints andqueries relating to such payments and refunds. You can findinformation about the payment services providers' privacy policiesand practices on their own company websites.

3.4 Wemay disclose your enquiry data to one or more of those selected thirdparty suppliers of goods and services identified on our website forthe purpose of enabling them to contact you so that they can offer,market and sell to you relevant goods and/or services. Each suchthird party will act as a data controller in relation to the enquirydata that we supply to it; and upon contacting you, each such thirdparty will supply to you a copy of its own privacy policy, which willgovern that third party's use of your personal data.

3.5 Inaddition to the specific disclosures of personal data set out in thisSection 3, we may disclose your personal data where such disclosureis necessary for compliance with a legal obligation to which we aresubject, or in order to protect your vital interests or the vitalinterests of another natural person. We may also disclose yourpersonal data where such disclosure is necessary for theestablishment, exercise or defence of legal claims, whether in courtproceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data

4.1 Inthis Section 4, we provide information about the circumstances inwhich your personal data may be transferred to countries outside theEuropean Economic Area (EEA).

4.2 Weand our other group companies have offices and facilities in theUnited Kingdom. The European Commission has made an "adequacydecision" with respect to the data protection laws of each ofthese countries. Transfers to each of these countries will beprotected by appropriate safeguards, namely the use of standard dataprotection clauses adopted or approved by the European Commission, acopy of which can be obtained from the Information Commissioner'sOffice.

4.3 Thehosting facilities for our website are situated in the UnitedKingdom. The European Commission has made an "adequacy decision"with respect to the data protection laws of each of these countries.Transfers to each of these countries will be protected by appropriatesafeguards, namely the use of standard data protection clausesadopted or approved by the European Commission, a copy of which youcan obtain from the Information Commissioner's Office.

4.4 Youacknowledge that personal data that you submit for publicationthrough our website or services may be available, via the internet,around the world. We cannot prevent the use (or misuse) of suchpersonal data by others.

5. Retaining and deleting personal data

5.1 ThisSection 5 sets out our data retention policies and procedure, whichare designed to help ensure that we comply with our legal obligationsin relation to the retention and deletion of personal data.

5.2 Personaldata that we process for any purpose or purposes shall not be keptfor longer than is necessary for that purpose or those purposes.

5.3 Wewill retain your personal data for a minimum period of 30 daysfollowing its provision.

5.4 Insome cases it is not possible for us to specify in advance theperiods for which your personal data will be retained. In such cases,we will determine the period of retention based on its necessity forthe proper administration of our website and business and/or theperformance of a contract between you and us and/or taking steps, atyour request, to enter into such a contract.

5.5 Notwithstandingthe other provisions of this Section 5, we may retain your personaldata where such retention is necessary for compliance with a legalobligation to which we are subject, or in order to protect your vitalinterests or the vital interests of another natural person.

6. Amendments

6.1 Wemay update this policy from time to time by publishing a new versionon our website.

6.2 Youshould check this page occasionally to ensure you are happy with anychanges to this policy.

6.3 Wemay notify you of changes to this policy by email or other means ofcommunication.

7. Your rights

7.1 Inthis Section 7, we have summarised the rights that you have underdata protection law. Some of the rights are complex, and not all ofthe details have been included in our summaries. Accordingly, youshould read the relevant laws and guidance from the regulatoryauthorities for a full explanation of these rights.

7.2 Yourprincipal rights under data protection law are:

(a) theright to access;

(b) theright to rectification;

(c) theright to erasure;

(d) theright to restrict processing;

(e) theright to object to processing;

(f) theright to data portability;

(g) theright to complain to a supervisory authority; and

(h) theright to withdraw consent.

7.3 Youhave the right to confirmation as to whether or not we process yourpersonal data and, where we do, access to the personal data, togetherwith certain additional information. That additional informationincludes details of the purposes of the processing, the categories ofpersonal data concerned and the recipients of the personal data.Providing the rights and freedoms of others are not affected, we willsupply to you a copy of your personal data. The first copy will beprovided free of charge, but additional copies may be subject to areasonable fee. You can request a copy of the personal data we holdby contacting us. Please note that we may in return request copies ofvalid identification.

7.4 Youhave the right to have any inaccurate personal data about yourectified and, taking into account the purposes of the processing, tohave any incomplete personal data about you completed.

7.5 Insome circumstances you have the right to the erasure of your personaldata without undue delay. Those circumstances include: the personaldata are no longer necessary in relation to the purposes for whichthey were collected or otherwise processed; you withdraw consent toconsent-based processing; you object to the processing under certainrules of applicable data protection law; the processing is for directmarketing purposes; and the personal data have been unlawfullyprocessed. However, there are exclusions of the right to erasure. Thegeneral exclusions include where processing is necessary: forexercising the right of freedom of expression and information; forcompliance with a legal obligation; or for the establishment,exercise or defence of legal claims.

7.6 Insome circumstances you have the right to restrict the processing ofyour personal data. Those circumstances are: you contest the accuracyof the personal data; processing is unlawful but you oppose erasure;we no longer need the personal data for the purposes of ourprocessing, but you require personal data for the establishment,exercise or defence of legal claims; and you have objected toprocessing, pending the verification of that objection. Whereprocessing has been restricted on this basis, we may continue tostore your personal data. However, we will only otherwise process it:with your consent; for the establishment, exercise or defence oflegal claims; for the protection of the rights of another natural orlegal person; or for reasons of important public interest.

7.7 Youhave the right to object to our processing of your personal data ongrounds relating to your particular situation, but only to the extentthat the legal basis for the processing is that the processing isnecessary for: the performance of a task carried out in the publicinterest or in the exercise of any official authority vested in us;or the purposes of the legitimate interests pursued by us or by athird party. If you make such an objection, we will cease to processthe personal information unless we can demonstrate compellinglegitimate grounds for the processing which override your interests,rights and freedoms, or the processing is for the establishment,exercise or defence of legal claims.

7.8 Youhave the right to object to our processing of your personal data fordirect marketing purposes (including profiling for direct marketingpurposes). If you make such an objection, we will cease to processyour personal data for this purpose.

7.9 Youhave the right to object to our processing of your personal data forscientific or historical research purposes or statistical purposes ongrounds relating to your particular situation, unless the processingis necessary for the performance of a task carried out for reasons ofpublic interest.

7.10 Tothe extent that the legal basis for our processing of your personaldata is:

(a) consent;or

(b) thatthe processing is necessary for the performance of a contract towhich you are party or in order to take steps at your request priorto entering into a contract,

andsuch processing is carried out by automated means, you have the rightto receive your personal data from us in a structured, commonly usedand machine-readable format. However, this right does not apply whereit would adversely affect the rights and freedoms of others.

7.11 Ifyou consider that our processing of your personal informationinfringes data protection laws, you have a legal right to lodge acomplaint with a supervisory authority responsible for dataprotection. You may do so in the EU member state of your habitualresidence, your place of work or the place of the allegedinfringement.

7.12 Tothe extent that the legal basis for our processing of your personalinformation is consent, you have the right to withdraw that consentat any time. Withdrawal will not affect the lawfulness of processingbefore the withdrawal.

7.13 Youmay exercise any of your rights in relation to your personal data bywritten notice to us, in addition to the other methods specified inthis Section 7.

8. Third party websites

8.1 Ourwebsite includes hyperlinks to, and details of, third party websites.

8.2 Wehave no control over, and are not responsible for, the privacypolicies and practices of third parties.

9. Personal data of children

9.1 Ourwebsite and services are targeted at persons over the age of 16.

9.2 Ifwe have reason to believe that we hold personal data of a personunder that age in our databases, we will delete that personal data.

10. Updating information

10.1 Pleaselet us know if the personal information that we hold about you needsto be corrected or updated.

11. About cookies

11.1 Acookie is a file containing an identifier (a string of letters andnumbers) that is sent by a web server to a web browser and is storedby the browser. The identifier is then sent back to the server eachtime the browser requests a page from the server.

11.2 Cookiesmay be either "persistent" cookies or "session"cookies: a persistent cookie will be stored by a web browser and willremain valid until its set expiry date, unless deleted by the userbefore the expiry date; a session cookie, on the other hand, willexpire at the end of the user session, when the web browser isclosed.

11.3 Cookiesdo not typically contain any information that personally identifies auser, but personal information that we store about you may be linkedto the information stored in and obtained from cookies.

12. Cookies that we use

12.1 Weuse cookies for the following purposes:

(a) authentication- we use cookies to identify you when you visit our website and asyou navigate our website.

(b) status- we use cookies to help us to determine if you are logged into ourwebsite.

(c) shoppingcart - we use cookies to maintain the state of your shopping cart asyou navigate our website.

(d) personalisation- we use cookies to store information about your preferences and topersonalise our website for you.

(e) security- we use cookies as an element of the security measures used toprotect user accounts, including preventing fraudulent use of logincredentials, and to protect our website and services generally.

(f) advertising- we use cookies to help us to display advertisements that will berelevant to you.

(g) analysis- we use cookies to help us to analyse the use and performance of ourwebsite and services.

(h) cookieconsent - we use cookies to store your preferences in relation to theuse of cookies more generally.

13. Cookies used by our service providers

13.1 Ourservice providers use cookies and those cookies may be stored on yourcomputer when you visit our website.

13.2 Weuse Google Analytics to analyse the use of our website. GoogleAnalytics gathers information about website use by means of cookies.The information gathered relating to our website is used to createreports about the use of our website. Google's privacy policy isavailable at: https://www.google.com/policies/privacy/.

13.3 Wemay publish Google AdSense interest-based advertisements on ourwebsite. These are tailored by Google to reflect your interests. Todetermine your interests, Google will track your behaviour on ourwebsite and on other websites across the web using cookies. Wepublish Google AdSense advertisements on our website. To determineyour interests, Google will track your behaviour on our website andon other websites across the web using cookies. This behaviourtracking allows Google to tailor the advertisements that you see onother websites to reflect your interests. You can view, delete or addinterest categories associated with your browser by visiting:https://adssettings.google.com. You can also opt out of the AdSensepartner network cookie using those settings or using the NetworkAdvertising Initiative's multi-cookie opt-out mechanism at:http://optout.networkadvertising.org. However, these opt-outmechanisms themselves use cookies, and if you clear the cookies fromyour browser your opt-out will not be maintained. To ensure that anopt-out is maintained in respect of a particular browser, you maywish to consider using the Google browser plug-ins available at:https://support.google.com/ads/answer/7395996.

14. Managing cookies

14.1 Mostbrowsers allow you to refuse to accept cookies and to delete cookies.The methods for doing so vary from browser to browser, and fromversion to version. You can however obtain up-to-date informationabout blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en(Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/(Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);

(e) https://support.apple.com/kb/PH21411(Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge).

14.2 Blockingall cookies will have a negative impact upon the usability of manywebsites.

14.3 Ifyou block cookies, you will not be able to use all the features onour website.

15. Cookie preferences

15.1 Youcan manage your preferences relating to the use of cookies on ourwebsite by following the steps insection 14 most relevant to your web browser software.

15.2 Pleasenote that if you block cookies, you may not be able to use all of thefeatures on our website. This may also “break” certain elementsof our website and prevent them from functioning correctly for youonly.

16. Our details

16.1 Thiswebsite is owned and operated by The Shelving Bay.

16.2 Ourprincipal place of business is at Whitecraigs House, Whitecraigs Place, Glasgow, G23 5LU, United Kingdom.

16.3 Youcan contact us:

(a) bypost, to the postal address given above;

(b) usingour website contact form;

(c) bytelephone, on the contact number published on our website from timeto time; or

(d) byemail, using the email address published on our website from time totime.

17. Representative within the European Union

17.1 Youcan contact our Representative within the European Union with respectto our obligations under data protection law using any of the contactmethods listed in section 16.3.

18. Data protection officer

18.1 You can contact our Data Protection Officer with respect to ourobligations under data protection law using any of the contactmethods listed in section 16.3.

Terms & Conditions

The Shelving Bay Ltd TERMS & CONDITIONS

 

1. Interpretation

In these Conditions the following words shall have the following meanings.

"Acknowledgement" means a written acknowledgement confirming that we are able to process Your Order.

"Buyer" means the purchaser of the Goods and/or Services referred to in these Conditions as "You" or "Your".

"Conditions" means the standard terms and conditions of sale set out in this document.

"Contract" means a legally binding contract made in accordance with Clause 3 of these Conditions.

"Goods" means the goods described in the Order.

"Order" means an order placed by You for the purchase of Goods and/or Services.

"Party" means a party to the Contract.

"Price" means the price of the Goods and/or Services in any Order accepted by Us in accordance with Clause 3.3.

"Seller" means referred to in these Conditions as "We", "Our" or "Us".

"Services" means the services described in the Order.

"Site" means Our website found at http://www.theshelvingbay.co.uk

"Working Day" means any day (other than a Saturday and Sunday) on which the London clearing banks are open for business.

1.1 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.

1.3 Where the context dictates in these Conditions, the singular shall include the plural and vice versa and any gender includes the other gender.

1.4 Any reference to a Clause shall mean a clause of these Conditions.

1.5 Any reference to bank holidays includes any regional holidays within either the area from which supply or delivery is being made.

2 REGISTRATION AND ACCEPTANCE OF OUR CONDITIONS

2.1 These Conditions include the terms of Our privacy policy, which may be accessed from the "homepage" of the Site.

2.2 If You register with Us via our Site, You will be deemed to accept these Conditions and You may copy these Conditions and store them for Your future reference. Please read the provisions set out below carefully before submitting an Order.

2.3 When You register You may create a customer I.D. We will issue You with a password and confirm the customer I.D. that You have selected, or if You choose a customer I.D. that is in use or inappropriate, You will be asked to choose another customer ID. You must at all times keep your password and customer I.D. confidential.

2.4 To maintain the security of Your customer account, at the point of registration you must provide us with the name and contact details (business telephone number, business address and business email address) for a main point of contact within Your organisation with whom We can make contact to discuss the account. In the event that You wish to add any additional new users to Your account, the details of such new users must be submitted to Us via the registered business email address of Your registered main point of contact to allow Us to validate the authenticity of any new users. Once We have received a valid request for the addition of a new user submitted in accordance with this Clause, We shall use reasonable endeavours to activate such new user on Your account within [2] Working Days of receipt and provide them with access details.

2.5 In the event that a registered user is to leave the employment of Your organisation or You no longer wish such user to have access to Your account, then You should provide us with at least 72 hours’ prior written notice of the user whose access you wish to delete, submitted from the business email address of the registered main point of contact. If this is not possible, then You should provide Us with such notice as soon as reasonably practicable. Upon receipt of such notification, We shall delete that user’s access details to Your account within a reasonable time thereafter. If the notification is sent on any day other than a Working Day, then the notification shall not be deemed to be received by Us until the next Working Day.

2.6 You must notify Us immediately of any unauthorised use of Your customer account, I.D. or password, or of any breach of security known to You. We can require You to change Your customer ID and/or password for security reasons. If You wish to change Your customer ID and/or password You may contact Us and do so.

2.7 You agree that You are responsible for all activities which occur under Your customer I.D. and password and that You are responsible for any activities undertaken on Your account by any users which You authorise access for, save where such activities occur as a direct result of Our negligence.

3 PLACING AN ORDER AND CANCELLATION

3.1 The goods displayed on the Site, in Our catalogues, advertisements and other materials and information about the goods, the services and the prices on the Site or elsewhere are an invitation for You to offer to buy and are not an offer by Us to sell which is capable of acceptance by you.

3.2 You may place an Order with Us by contacting Us by telephone, completing an order form and posting or faxing it back to Us or when you click the "Complete Order" button after completing Our on-line order form. Each Order will constitute an offer by You to purchase the Goods and/or Services subject to these Conditions.

3.3 Each of Your Orders shall be deemed accepted by Us if We issue an Acknowledgement to You, deliver Goods to You or commence performance of any Services or We do not contact You within three days of receiving Your Order to advise You that We are unable to accept it (whichever of the foregoing happens first). Acceptance in accordance with this Clause will create a binding Contract, subject to these Conditions. Please note that We will only issue an Acknowledgement where You have requested that We do so or where. We agree to supply Goods that are tailored to Your specifications.

3.4 Acceptance of Your Order is not a guarantee by Us of the availability of the Goods and all acceptances and/or acknowledgements are conditional on availability of the Goods and the availability of resources to perform the Services.

3.5 If You are an individual purchasing as a consumer (as defined by the Distance Selling Regulations 2000) You must be over eighteen (18) years of age and have completed Our registration process before You can purchase Goods and/or Services from us.

3.6 Without prejudice to Our general right to refuse to accept any Order, We specifically reserve the right to refuse to accept any of Your Orders if We believe for any reason that in supplying any Goods to You We would be committing an offence under any law. We reserve the right to use any legal method to verify Your age (or the age of any person placing the Order on Your behalf if You are not a natural person) and to request additional information from You for that purpose. If We are unable to verify Your age where We are required to by law We will cancel Your Order. We reserve the right to require that any Goods are signed for by an adult aged eighteen (18) years of age or over on delivery. You consent (or if You are not a natural person, the person placing the Order on Your behalf consents) to Us obtaining, storing, using and sharing with third parties personal information provided or obtained for the purpose of age verification.

3.7 If the Goods which You have ordered are not available or We are unable to perform the Services you have requested, We shall inform You of this as soon as possible but in any event within thirty (30) days from when You placed Your Order.

3.8 If You receive confirmation of an Order which You did not place, or if the details in the Acknowledgement do not match the Order which You placed or intended to place, You must contact Our customer services department to cancel the Order or correct the details prior to delivery of the Order.

3.9 These Conditions are the only conditions upon which We are prepared to deal with You and shall apply to the exclusion of all others (except those which by law, We cannot exclude). Any standard form documents You issue to Us which purport to apply any standard terms and conditions of Yours are accepted by Us for convenience only and shall not affect the application of this Clause (regardless of when or how those documents are sent to us).

3.10 If You place an Order for Goods for which We are required to tailor the Goods to Your specifications, or the quantity of Goods is such that We are required to place a specific order with Our suppliers, We will ask for payment of the Price in full in advance.

3.11 Orders received by Us on a day other than a Working Day are deemed to have been received by us on the following Working Day.

4 BASIS OF SALE

4.1 These Conditions shall apply to the Contract to the exclusion of any other terms and conditions on which any quotation has been given to You, or upon which the Order may be placed by you.

4.2 Subject to Clause 5.1 of these Conditions, no variation of the Contract shall be binding unless agreed in writing by one of Our authorised representatives and/or confirmed by Us in the Acknowledgement.

4.3 Our employees and agents are not authorised to make any representations concerning the Goods and/or Services unless confirmed by Us in writing. In entering into the Contract You acknowledge that You do not rely on any such representations which are not confirmed by Us in writing.

4.4 All illustrations, dimensions, weights and capacities listed on the Site, or in any catalogue, price list or other advertisement are intended merely to present a general idea of the Goods described and shall not form part of the Contract. The Goods described on the Site, although often a standard design, are subject to Our policy of continuous improvement and We reserve the right to incorporate changes or to make substitutions.

4.5 Any typographical, clerical or other error or omission on the Site or in any sales literature, quotation, price list, Acknowledgement, invoice or other document or information issued by Us shall be subject to correction without any liability on Our part.

4.6 We will retain a copy of Your Order and any Acknowledgement for the period of one year from the date Your Order was placed with Us and You may have access to either or both on reasonable notice by contacting Us.

5 VARIATION OF GOODS

5.1 We reserve the right in Our absolute discretion to make any changes to the Goods and/or Services which do not in Our opinion materially affect the quality of the Goods and/or the Services.

6 PRICE AND PAYMENT

6.1 The Price displayed is in pounds sterling (unless otherwise stated) and is exclusive of VAT and all other applicable taxes of any country, including but without limitation import taxes, but is inclusive of delivery charges for mainland England, Wales, Scotland and Northern Ireland (unless otherwise stated). You must notify Us if You require Us to deliver outside of mainland England, Wales, Scotland and Northern Ireland and We will inform You whether We can deliver the Goods and/or provide the Services and confirm the cost.

6.2 Payment must be made in pounds sterling and can be made by using any major UK credit card, debit card or corporate purchasing card shown on the Site or on an account basis. Accounts are opened solely at Our discretion and all sums are due strictly within 30 days from the date of the invoice.

6.3 Payment by any UK credit card, or debit card or corporate purchasing card is subject to authorisation by the credit card issuer. If such authorisation is refused to Us, We will not be liable for any delay or non-delivery of the Goods and/or Services and the Order will be deemed to be cancelled.

Privacy & Cookies
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